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About > FAQ’s

FAQ’s

We pride ourselves on making each order as effortless as possible. That’s why we’ve outlined the most common design and ordering queries below. If you’re still unsure before, during or after placing your Custom Apparel Source apparel order, our friendly (yes – real people!) customer care team are only a chat away. You can reach them here.

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Design & Sizing

Category: Design & Sizing

Yes, of course. We ask that you provide a similar garment in 2 consecutive sizes such as Medium and Large. Once we make the patterns we can make adjustments to prototypes.

Category: Design & Sizing

Yes, you can mix the sizes/colors of the garments as long as the print artwork is all the same size/color and location. If you are screenprinting or DTF youth and adult sizes, that will require us to resize the artwork, there will be an additional charge for materials. And if artwork is created for a light colored garment, we may have to switch out colors for a dark garment for a small fee which depends on how many colors need to be switched.

Category: Design & Sizing

No. Embroidery requires 12 garments minimum. Hats and shirt require 2 separate digitized files due to the way we embroidery the garments. Click on the link in this section to learn more about embroidery methods and different styles of embroidery like 3D and puffy and requirements.

Category: Design & Sizing

Yes we create your logo for your apparel brand. That’s our specialty. With so many brands on the market, it’s difficult to create a logo and name that isn’t already out there. We also prefer to design your graphics for your apparel so that we ensure the best results.

We start with your idea or concept, even if a rough sketch. Then we will create mockups and branding guidelines that you can use.

Category: Design & Sizing

We happily create fully custom apparel orders and have yet to turn down an order, no matter how unusual. Contact us to learn more about how we can collaborate on the right bespoke clothing for your team, brand or event.

We certainly do. Custom Apparel Source offers an online store to help organizers arrange large orders with ease. Our custom online stores provide a unique password protected website for your members, colleagues and friends to pick the items they wish to order, enter their required sizing and if there is any customization they can add in to the note section upon checking out. We also offer to create excel spreadsheet with all the details for distribution. Most importantly they can make secure payment directly to us via credit or debit card. No more chasing down payment and putting a team order together. Additional fees added depdnding on number of items and quantities.

Category: Design & Sizing

Yes we do, check our catalogs for the latest styles. Check regularly or ask us to keep an eye out for specific styles. Also sign up for our emails, we tend to send you the latest news and trends such as sustainable items to decorate. Most of our brands are either made socially conscious or with organic fabrics. Look for brands that say:

Sustainable Manufacturing

Socially Conscious Manufacturing

Responsible Mindset

A group clothing order lets you purchase the same piece for your whole group, but still allows the design flexibility for it to be unique to the individual. You might be doing a charity cycle, organizing rugby tour swag, or setting-up embroidered staff polos; whatever the order you can do so in bulk so your whole group looks the part. Each member can then choose their own size and even add their name and number, for a truly unique piece of custom clothing.

We also recognize that people come in all shapes and sizes, and want to ensure that your entire group receives custom clothing they can wear and enjoy. That’s why we request the sizing of everyone in your group, and make each piece of custom clothing to order on this basis. Please check size charts of items you order first,

Category: Design & Sizing

Sometimes we are able to use existing artwork pending on artwork application. We will review all files sent to us prior to production. We will have to recreate the logo or artwork into vector base for a fee.  Please read through Artwork Requirements.

Category: Design & Sizing

We offer PMS color matching for an extra fee on screen printed projects. DTF and Sublimation will match your PMS colors. Click here for PMS color chart of our most popular colors.

Category: Design & Sizing

Vector images are the best: ai. eps, svg or vectorized PDF. Other formats like jpg, png, psd should be at 300dpi at actual size. 

Category: Design & Sizing

Depending on the style and brand, clothing sizes cover Children’s 2X-Small to X-Large, Men’s XS to 6X-Large, and Women’s Size 0 to 24. Artwork may be resized to fit youth sizes and additional fees will be applied.

Production & Delivery

We certainly do. Custom Apparel Source offers an online store to help organizers arrange large orders with ease. Our custom online stores provide a unique password protected website for your members, colleagues and friends to pick the items they wish to order, enter their required sizing and if there is any customization they can add in to the note section upon checking out. We also offer to create excel spreadsheet with all the details for distribution. Most importantly they can make secure payment directly to us via credit or debit card. No more chasing down payment and putting a team order together. Additional fees added depdnding on number of items and quantities.

Quotes & Payments

A group clothing order lets you purchase the same piece for your whole group, but still allows the design flexibility for it to be unique to the individual. You might be doing a charity cycle, organizing rugby tour swag, or setting-up embroidered staff polos; whatever the order you can do so in bulk so your whole group looks the part. Each member can then choose their own size and even add their name and number, for a truly unique piece of custom clothing.

We also recognize that people come in all shapes and sizes, and want to ensure that your entire group receives custom clothing they can wear and enjoy. That’s why we request the sizing of everyone in your group, and make each piece of custom clothing to order on this basis. Please check size charts of items you order first,