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About > FAQ’s

FAQ’s

We pride ourselves on making each order as effortless as possible. That’s why we’ve outlined the most common design and ordering queries below. If you’re still unsure before, during or after placing your Custom Apparel Source apparel order, our friendly (yes – real people!) customer care team are only a chat away. You can reach them here.

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Design & Sizing

A group clothing order lets you purchase the same piece for your whole group, but still allows the design flexibility for it to be unique to the individual. You might be doing a charity cycle, organizing rugby tour swag, or setting-up embroidered staff polos; whatever the order you can do so in bulk so your whole group looks the part. Each member can then choose their own size and even add their name and number, for a truly unique piece of custom clothing.

We also recognize that people come in all shapes and sizes, and want to ensure that your entire group receives custom clothing they can wear and enjoy. That’s why we request the sizing of everyone in your group, and make each piece of custom clothing to order on this basis. Please check size charts of items you order first,

Quotes & Payments

A group clothing order lets you purchase the same piece for your whole group, but still allows the design flexibility for it to be unique to the individual. You might be doing a charity cycle, organizing rugby tour swag, or setting-up embroidered staff polos; whatever the order you can do so in bulk so your whole group looks the part. Each member can then choose their own size and even add their name and number, for a truly unique piece of custom clothing.

We also recognize that people come in all shapes and sizes, and want to ensure that your entire group receives custom clothing they can wear and enjoy. That’s why we request the sizing of everyone in your group, and make each piece of custom clothing to order on this basis. Please check size charts of items you order first,

Category: Quotes & Payments

All orders are paid 100% upfront. We don’t offer terms unless you have an agreement with CAS. We will email you an invoice that has a link to pay with credit card or bank transfer. Pricing on invoice is based on cash/check payments. Notify us of type of payment prior to sending invoice.

We do add 3% fee for credit card payments. 1% Fee for bank transfers. Checks are also acceptable, but may add time to the production schedule.

VISA, American Express, Discover

Category: Quotes & Payments

We offer several ways to place an order. You can place an order by phone or e-mail. For more detailed information on placing an order call 704-236-0568 or email [email protected].

We also offer FREE resources such as order forms and artwork location guide and color swatches. So you can gather the information on your end so the ordering process goes quicker.

Category: Quotes & Payments

We know that custom apparel ordering can be a little overwhelming, but we have online forms and answers to all your questions whether it’s for screenprinting or custom cut and sew.

For more info about our quotes and ordering process Click here.

Click here to complete our online apparel quote form.

We will ask you to fill in the following:

  • Brand
  • Style number(s)
  • Color(s)
  • Quantities per size
  • Artwork size and location

Questions and artwork files can be submitted to [email protected].