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About > Returns, Exchanges and Shipping

Returns, Exchanges and Shipping

Disclaimer: Custom Apparel Source does not claim to completely protect or prevent you from contracting or transmitting COVID-19 or any other airborne virus, bacteria or other disease. Face and mouth masks are barriers to help confine droplets caused by sneezing or coughing. Our masks act as a simple barrier between you and the world. They are great for protecting your mouth and face and acting as some level of protection, especially when in close proximity to others. As with all health decisions, please consult with your doctor or medical professional to determine compatibility and suitability with your personal situation. We still advocate social distancing in line with the government’s advice. For further information please refer to


We accept return/ exchanges up to 14 days from the delivery
date in accordance with the policy on our website.

To return or exchange items purchased from Custom Apparel Source, please complete this form and include it with your return shipment.
Please contact us at [email protected] if you have received
the wrong product, an item that is damaged or defective or if
you have additional questions or concerns.

Customer will be responsible for all freight and shipping charges on items returned that are not the result of Sellers error.


Standard shipping generally takes 3-5 business days and Priority shipping will take 1-2 business days from the order date and orders are shipped Monday – Friday. Once an order is shipped you will receive a confirmation email with tracking information. * On holidays these shipping time frames will be longer *

Orders ship via our preferred carrier, USPS, unless indicated otherwise on your order. The customer is responsible for all shipping and freight charges; the default delivery method is FOB, unless stated otherwise. Please allow one business day to process all orders.

To ensure the safety of large orders we automatically require a signature upon delivery for all orders over $300.